Access
Harrogate Theatre aims to be as accessible as possible to all members of its audience.
It is hoped that the following information will help you plan your visit, and answer your queries about accessibility at Harrogate Theatre.
If you would like to discuss your particular requirements or have questions which are not answered below please contact the Box Office on 01423 502116, or the Theatre Manager Stewart Smith on 01423 502710 xtn 102 or by email to:
stewart.smith@
harrogatetheatre.co.uk
Wheelchair Users
Level access is possible to the Theatre Foyer and Box Office from Oxford Street and to the Stalls seating area of the auditorium, the Stalls Bar, and accessible toilet from Cheltenham Parade.
There are four wheelchair spaces in the Stalls of the auditorium and all spaces are next to a seat for your companion.
Access internally between the Foyer and other areas of the Theatre, including the Stalls, Stalls Bar, adapted toilet, Circle Bar, and Studio is possible by using the Theatre’s Stairclimber (see below).
Steps and Stairs
There are many steps and stairs in Harrogate Theatre, and level access is only possible as described above.
There is a minimum of 11 steps between the Foyer and the Stalls, 21 stairs between the Foyer and the Circle landing and the Circle Bar, and 23 stairs between the Circle landing and the Studio landing. There are 25 steps between the Studio landing and the Balcony seating area.
Each staircase has at least one handrail.
Stairclimber
The Theatre has a Liftkar PT-Uni Stairclimber which lifts wheelchair users and people with walking difficulties up and down stairs safely.
It is compatible with around 95% of manual wheelchairs, and is also supplied with a wheelchair to enable it to be used by the other 5%, by people with incompatible wheelchairs (generally electric), and by people without a wheelchair.
The Stairclimber is operated by trained Theatre Staff.
Blind and partially sighted visitors
Assisting Dogs are welcome at Harrogate Theatre.
We will also be happy to arrange a touch tour of the set and props and an opportunity to meet key members of the cast before the performance. Please ask to arrange this when you book your tickets.
A large print version of our brochure is available from the Box Office.
Deaf and hard of hearing visitors
BSL interpreted performances signed by Steven Conlon, and Stagetext captioned performances are arranged for all Harrogate Theatre main stage productions. The dates of these are shown in the calendar section of this website, or contact the Box Office for details.
Stagetext open captioning converts the spoken word into text which is shown on a screen as it is delivered on stage. View Calendar
There is an infra-red hearing system fitted in the auditorium, compatible with a ‘T’ switch on your hearing aid. Neck loop receivers are available from the Theatre Shop in the Foyer for you to borrow during the performance.
A synopsis of the play may be available in advance of the performance – please ask about this when booking your tickets
People with learning difficulties and group visits
Theatre staff will try to make your visit as enjoyable as possible.
If you would like to arrange a familiarisation tour before the performance, or receive a synopsis of the play please contact the Box Office on 01423 502116, or the Theatre Manager Stewart Smith on 01423 502710 xtn 102.
Toilets
There is a wheelchair accessible toilet adjacent to the Stalls and Stalls Bar. Other toilets are available adjacent to the Stalls Bar, and on the 1st Floor Circle level.
Bars & Catering
Harrogate Theatre operates two bars and a pavement café (summer months only).
The Circle Bar, located on the 1st Floor, is open from 10.00am until 11.00pm on performance days, and 5.00pm on non-performance days. It serves morning coffee, light lunches, afternoon tea, a selection of cakes and pastries, and pre-show, interval, and post show drinks.
The Stalls Bar is open from 45 minutes before a performance and serves pre-show and interval drinks.
During the summer months Harrogate Theatre operates a Pavement Café on Oxford Street offering the full Circle Bar menu.
Studio Theatre
The Studio Theatre is located on the 2nd floor and is accessible by climbing 44 stairs in two flights with a handrail on one side only, or by using the stairclimber.
Studio seating is generally unreserved so please mention your access requirements when making your booking.
There is currently no induction loop or infra-red system in the Studio.
Parking
There is reserved Blue Badge parking for three cars adjacent to Harrogate Theatre on Cheltenham Parade. Other street parking nearby is metered and resident zone controlled.
The Jubilee Car Park on Cheltenham Road is just a five minute walk from Harrogate Theatre.
Harrogate Theatre has no dedicated or reserved parking.
Discounted Ticket Prices
Concessionary tickets are available to some disabled patrons, their companions, and to people who receive wage related benefits. Please ask for full details when you book your tickets.
Requests, Comments & Suggestions
We are keen to improve accessibility and facilities for all patrons and will do our best to accommodate any special requests that you might have.
If you have any requests, comments, or suggestions please contact Stewart Smith, Theatre Manager on 01423 502710 xtn 102 or by email to stewart.smith@
harrogatetheatre.co.uk